For the processing of your personal data in connection with this website, we are the "controller" within the meaning of Art. 4 No. 7 GDPR. You can contact us as follows: vivido travel GmbH Woerdener Straße 5A 33803 Steinhagen Germany Phone: +49 5204 / 986 93 90 Email: info@vivido.travel For data protection enquiries, you can also reach us at the following email address: privacy@vivido.travel

You can visit our website without providing any information about your person. We only store the following access data in so-called server log files: Hostname of the accessing computer IP address (anonymised) Date and time of the page access Browser type Operating system Referrer URL (i.e. the previously visited page) The IP address may be personal data, as it can be used, by means of information from the respective internet provider, to identify the associated holder of the internet access. However, we only store and process the IP address in anonymised form, so that it no longer has any personal reference. The server log data is deleted after 90 days.

This data is only processed for this correspondence with you and for the purpose for which you provided us with the data in the context of this communication, e.g. to respond to your enquiry or to contact you at your request. The legal basis for this type of processing is your consent, Art. 6 (1) lit. a) GDPR. Insofar as the processing is necessary for the performance of a contract with you or for carrying out measures at your request before conclusion of a contract, the legal basis is Art. 6 (1) lit. b) GDPR. After your enquiry has been fully processed, your data is blocked for further use and deleted after expiry of any retention periods, unless you have expressly consented to the further use of your data.

In connection with the processing of your personal data by us, you have the following rights:

You can revoke consent granted to us at any time with effect for the future.

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed. You also have the right to access the information pursuant to Art. 15 GDPR.

You have the right to have inaccurate personal data corrected and incomplete personal data completed pursuant to Art. 16 GDPR, to have inaccurate data corrected and incomplete data completed, as well as to have your personal data erased if the conditions of Art. 17 GDPR are met.

You can restrict the processing of your personal data under the conditions of Art. 18 GDPR.

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to have us transmit this data to another controller at your instruction, insofar as this is technically feasible. The right to data portability exists only for personal data whose processing is based on consent pursuant to Art. 6 (1) lit. a) GDPR or on a contract pursuant to Art. 6 (1) lit. b) GDPR and where the processing is carried out by automated means. The right to data portability is not granted if it would adversely affect the rights and freedoms of other persons (e.g. personal data of third parties, our trade and business secrets or copyrights).

Pursuant to Art. 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, provided this is carried out on the basis of Art. 6 (1) lit. e) or f) GDPR. In the event of your objection, we will no longer process this data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. The assertion of all the aforementioned rights is, in principle, free of charge for you However, in the case of manifestly unfounded or - in particular in the case of frequent repetition - excessive requests concerning the rights under 2. to 6., we may, pursuant to Art. 12 (5) GDPR, either a. charge a reasonable fee taking into account the administrative costs of providing the information or communications or carrying out the requested measure; or b. refuse to act on the request.

If you believe that we are not properly fulfilling our data protection obligations, you can contact the data protection supervisory authority at any time.

There is no statutory or contractual obligation to provide us with personal data. However, the provision of the data that is absolutely necessary for the provision of the respective service is necessary if you wish to use these services. As of July 2022

We collect and process your data on this website in order to better understand how it is used. For this, we always ask for your consent. You can change your privacy settings here.